It was good to have a day to kick it off when all of the managers got together, and there were some really good team building activities that I think got everyone into the flow of it. The organisation of the questionnaire was very good – it was a lot to administrate and it went very well. The Strengthscope questionnaire provided good value for money I think and was a positive way into the coaching, as we had thought.
I think we’ve seen an incremental shift in terms of accountabilities. I think that many managers found [the coaching] useful in terms of personal support – it was a good space for them to talk about the problems they were having to deal with.